If the product does not meet your expectation or quality, we offer you a chance to either exchange or ask for a fund for the money.
When we will not accept any exchanges?
We will not accept any exchanges on items or products:
- On fresh Fruits & Vegetables or any other dairy products purchased from us.
If the delivered product is found altered/used or damaged and does not meet our quality standard.
We will not accept the product if it is brought on offer.
If the product exceeds 7 days from the date of delivery.
Refund
The refund for the product will take place only through bank transfer even if the purchase is made through Cash on Delivery.
We will refund the same sum amount of the listed product purchased as per the billing date as it was shown on our website.
The bank transfer of refund will take approximately 2 weeks.
Note: If the replacement product is not available in our stock we will send a similar product, an email will be sent informing you and will need your acceptance for the further procedure to take place.